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How 0aa Handles Your Personal Data

At 0aa, we take the privacy of your account seriously — every piece of personal data you share with us is handled with care, stored securely, and used…

Data collected only as neededNo third-party selling of your detailsAccount deletion on requestIndia-based contact supportEncrypted data storage
0aa How 0aa Handles Your Personal Data
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy

If you have questions about how your data is used, want to request a copy of your records, or need to update or delete your information…

Email Privacy Support Send your data request or privacy query directly to our dedicated privacy email.
Live Chat Start a chat session from your account dashboard any time between 9 AM and…
Account Settings Panel Head to the Privacy section inside your account settings to download your data, update…
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

We use a combination of encryption, access controls and regular security audits to protect the data tied to your 0aa account.

End-to-End Encryption

All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher. Payment details entered for UPI or Paytm transactions are never stored in plain text on our systems.

Cookie Management

We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can disable non-essential cookies at any time through your browser without losing account access.

Account Access Controls

Your account is protected by password hashing and optional two-step verification. We never store your raw password — only a secure hash that cannot be reversed by our staff.

Data Retention Schedule

Account data is kept while your account remains active. Once you request closure, personal records are deleted within 30 days except where Indian law requires a longer retention period for financial records.

Third-Party Sharing Limits

We share data only with payment processors like UPI networks and PhonePe to complete transactions, and with identity verification services required under applicable Indian regulations. We do not sell your data.

Requesting Changes to Your Data

You can request access, correction or deletion of your personal data at any time. Submit a request via the account settings panel or email our privacy team and we will confirm the action taken within two business days.

Common Questions About Your Privacy at 0aa

Below are the questions we hear most often about how your personal data is collected, stored and managed on this platform. If something is not covered here, reach out to our privacy support team directly.

We collect your name, email address, phone number, date of birth and country of residence. When you make a deposit via UPI or Paytm, we also record the transaction reference needed to process and verify that payment.

We share data only with payment processors required to complete your UPI, Paytm or PhonePe transactions, and with identity verification providers where local law requires it. We do not sell or rent your personal information to advertisers.

Your data is held while your account is open. After you request account closure, personal records are deleted within 30 days. Financial transaction records may be kept longer if Indian regulations require it for audit purposes.

Yes. Head to the Privacy section of your account settings and submit a data access request. We will send you a structured copy of your records within two business days of receiving the request.

Submit a deletion request through account settings or contact our privacy team by email or live chat. We will confirm deletion within 30 days, except for transaction records we are required to retain under applicable Indian law.

We use session cookies to keep you logged in and analytics cookies to understand page performance. Non-essential cookies can be switched off in your browser settings at any time without affecting your ability to log in or make deposits.

Payment data is transmitted over TLS-encrypted connections and is never stored in plain text. UPI and PhonePe transaction identifiers are used only to confirm that your deposit or withdrawal completed successfully, then stored securely.